Terms and Conditions

DISPUTES

Where a dispute arises in relation to quality of workmanship, conduct, or any other matters the customer is at liberty to call upon or engage in resolving the dispute with one of the Sliderobes Pty Ltd management team in the first instance.

The appointed manager shall ensure that the customer is contacted and the issues pertaining to the complaint heard on a without prejudice basis to either party. If there is any possibility of reasonably resolving the dispute, it should be done so at that instance.

In the event that the dispute proves difficult to resolve, both parties shall be at liberty to apply to the NSW Department of Fair Trading.

TERMINATION

If the customer defaults in its obligations to Sliderobes Pty Ltd for any reason whatsoever, including but not limited to, withholding payment, withholding access to the worksite, causing undue delay making complaints that are deemed unreasonable or improper, or seeking to terminate the contract prior to it’s conclusion, Sliderobes Pty Ltd shall have reasonable cause to terminate it’s obligation and the customer will be liable for the full price of the contract as if the contract had been completed in full. Any unpaid amount arising shall be treated as a default and Sliderobes Pty Ltd may be at liberty to apply any means necessary to seek recovery of the outstanding amounts including but not limited to, legal costs incurred in the process both, party and solicitor client costs along with all other costs associated with the recovery process.